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The number of devices in the workplace has increased to a great extent in the past couple of years. Though they have helped in boosting the productivity of workers their deployment process brings in many challenges such as the selection of the right hardware, OS compatibility and configuring policies. Until recently, the mass enrollment of devices was carried out manually, this had been a nightmare for both the IT admins and end users who sometimes had to wait for weeks to get their devices to work according to the requirements of the company.
Staging the devices manually with the required settings, configurations and applications was a tedious process that not only took up a lot of time but also demanded high labor costs and resources. Zero touch deployment eliminates the need to image a device, instead the required OS, settings and configurations are provisioned on to it. It is a process in which the required settings, configurations and applications are automatically provisioned on the devices without the need for any IT intervention making it work ready for employee as soon as they unbox it.
Benefits of Zero Touch deployment:. The zero touch deployment programs offered by Apple, Google, Samsung and Microsoft simplifies the whole process of enrollment, providing organizations with the convenience to configure mass number of devices in less time and with minimum amount of effort. Windows Autopilot deployment is currently on our roadmap and will be made available within a short period of time.
In order to implement zero touch deployment your organization should be enrolled in ABM. With VPP enterprises can purchase and seamlessly distribute the essential applications and books in bulk. The apps can be both store apps and enterprise apps. VPP also comes with the added advantage of allowing businesses to distribute custom B2B apps privately. Though ABM provides a centralized platform to enroll and supervise the company owned devices, an MDM solution would be required to supervise the devices remotely and set additional enrollment settings.
The corporate owned devices will be enrolled in MDM as soon as the user selects the required language and connects it to the network. APNs which stands for Apple Push Notification Service, is a service created by Apple and it acts as a gateway to handle all communication between the Apple devices and third-party services. The process behind this is pretty simple , in order to communicate with the Apple device, the MDM server will send a notification to the APNs server, the APNs server will then communicate with the device.
Once you have uploaded the APNs certificate in the MDM console it will remain valid for a year from its date of creation. If you use a different Apple ID the devices would have to be re-enrolled once again. If users are completely reliant on IT to configure devices, what happens when IT is unavailable due to time off or other competing priorities?
The traditional IT onboarding model can produce a bottleneck that inhibits employee productivity, and places undue strain on already understaffed and overutilized IT teams. In contrast, the Zero-Touch model for IT onboarding eliminates this bottleneck by moving from centralized deployment to user-led deployment.
It is a form of process automation that benefits IT teams, employees, decision makers, and the business as a whole. Take a moment to think about your current IT onboarding process. What does it look like? Are new users imported using an HR source or inputted manually? Do new employees on the accounting team receive the same onboarding process as new employees on the engineering team? As your company grows, will those manual processes scale? The ultimate goal in implementing a Zero-Touch model for device deployment is to architect an automated process that provisions new users with the settings and applications they need, without direct involvement from IT staff on day one.
There is upfront time required to set this up, but once the preconfigured settings are in place and working properly, the IT onboarding task list is simplified down to just two items for every new hire:.
The rest of the process is completed automatically when the user boots up and connects to the internet for the first time.
There is no longer human action required from IT staff for every new configuration because the device is executing what the MDM system is telling it to do, including configurations, software installation, security settings, and more. Of course, the IT team configures this process one time and periodically updates it as needed, but you can see the benefits.
This frees up a significant amount of time and energy for IT teams to focus on more strategic priorities. Windows Autopilot is a collection of technologies used to configure and set up new and existing Windows 10 devices with near zero-touch end to end provisioning. What we like most about Windows Autopilot are:. This means you can create and assign a configuration profile for your marketing department, for example, that is different to the configuration profile for your sales department.
In setting up Windows 10, a user will typically have to go through multiple steps before reaching the actual log-in screen. A user must go through choosing between home or work laptop, keying in the OEM registration, configuring Cortana and OneDrive settings, setting up the Windows 10 Privacy Settings, and the Enterprise Licensing Agreement.
Multiple console administrators can concurrently request PPKGs to be exported though. You may need to refresh the page to see the status update. The number of apps you chose to export determines how long the export takes. The Unattend XML configuration file will be ready to download right away. Confirm that the download was successful. This exported provisioning package and unattend.
Validating using Workspace ONE Provisioning Tool Now that you have both enterprise applications and provisioning configuration packaged, the two files. Boot the system into Audit Mode. You can also enter Audit Mode from an existing Windows 10 system by running Sysprep. Copy Files to the Virtual Machine. After the machine has been booted in Audit mode, copy the following files. Run the installer on the machine. Locate VMwarews1ProvisioningTool application and run it.
You can do this by changing the network to airplane mode. Upload the PPKG file. Click select and choose the PPKG file. Verify Application Installation. There are a few ways to verify that applications have been installed on the device. Verify Success in the Workspace ONE Provisioning Tool As illustrated in the previous screenshot, after the applications have been installed, you will see the status changes to "Installed" with a green check.
Verify the Windows registry value. Validate Application Installation via Windows Registry. Review the Application Name. Review the Installed status. Confirm Success: Sysprep is Working. Successfully Provisioned Device. After booting, the system joins the domain and automatically logs in as a local administrator so that you can stage enrollment. After enrollment has been completed for the staging user, log out and then log in using the end user's domain account.
Workspace ONE enrollment automatically re-assigns to the domain user. Be sure to enter the end user's Active Directory credentials or the credentials that are synced into the Workspace ONE console. This ensures the commands in UEM can be successful.
After importing to the console, export your PPKG in small chunks apps to ensure those work by themselves. This is especially helpful if you have a large PPKG file with multiple applications. Some products reach out to internal servers during installation and might fail during offline installation. Application Files and Provisioning Packages 1. Select Custom. Customize the fields required. Select Export. Do not forget about AirLift App migration! Add applications to a ZIP file correctly.
For example, Microsoft Office ProPlus. When you are finished, open up the ZIP to make sure you have the right structure. How do I order the app installs similar to a Task Sequence? Do not use quotes in the path for "File Exists" detection criteria When configuring the application install complete criteria, do not use quotes in the file path.
If multiple admins are working on this process, it is recommended to enter notes in the Change Log section Ensuring that each admin adds notes in the Change Log with their name, date, and other pertinent information helps to track who is doing what.
Assign the app in Workspace ONE console to Auto to your smart groups With this PPKG export process, you are not required to assign and deploy automatically to a smart group, but it is still recommended to do this for the following benefits: If someone enrolls or goes through OOBE or AutoPilot on a system that does not come from the factory, they will still get the same apps.
If these are deployed as auto, they automatically come back on PC Refresh Because the PPKG has applied these same apps in an offline state, after the system comes online, SFD attempts to deploy but detects that they are already installed and moves on.
Configuration File unattend. What is an unattend. Removing consumer apps via Windows 10 Enterprise key. How do I set a computer naming convention? How to use synchronous commands time sync If the Azure join and Workspace ONE enrollment did not work, it might be because the system shipped with OOBE was not getting their times automatically synced.
You can do this for any number of one-line commands including PowerShell scripts. Are my credentials stored in the XML? Domain join tips and logs If you select the on-premises domain join, the following tips are recommended: Create a service account that is dedicated to doing the domain join and only give it permissions to do just that.
You can specify the OU in the XML, which gives you more control over where these computer objects get created. Do not forget to give permissions to that account on the OU as well. Test this account by manually joining a client to the domain to see if it works.
The client uses djoin. How do I do a domain join for a system that is shipped directly to an end user at their home or somewhere off network This is a great question and one that many people ask. So definitely check that out first if this is a big use case for you. If you still have to use on-premises AD, then this is technically still possible. First, you need to set up a VPN connection that automatically runs when the system is booted, to give line-of-site to your DCs to do the join.
Then you also have to have a VPN at login to fire so that the user can log in for the first time as well. While still technically possible, it is not a great solution and is very difficult to automate. You are better off spending time and resources on getting Azure AD and Windows Hello for Business setup first when you have those, your client behaves nearly identically to a domain-joined system.
What if I have multiple AD domains? Configuration Manager uses the Network Access account during the Windows 10 deployment process to access content on the distribution points. In this section, you configure the Network Access account. Configuration Manager has many options for starting a deployment, but starting via PXE is certainly the most flexible in a large environment. COM distribution point and select Properties.
For more information, see Install and configure distribution points. Note : These files are used by WDS. Operating system deployment with Configuration Manager is part of the normal software distribution infrastructure, but there are more components.
For example, operating system deployment in Configuration Manager may use the State Migration Point role, which isn't used by normal application deployment in Configuration Manager.
This section describes the Configuration Manager components involved with the deployment of an operating system, such as Windows While these enhancements are called Zero Touch, that name doesn't reflect how deployment is conducted. The following sections provide a few samples of the enhancements that MDT adds to Configuration Manager. In its most simple form, these settings are stored in a text file, the CustomSettings. The task sequence uses instructions that allow you to reduce the number of task sequences in Configuration Manager and instead store settings outside the task sequence.
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